Property Manager Resume
Alex Makarov
property management, villa management, hotel & resort hospitality management
Personal Summary:

Highly motivated and enthusiastic property manager who possesses a real hands on approach to delivering a high quality of management, and has a proven ability to identify and secure new business. His key skills include being able to multi task without compromising service standards and delivering excellent customer service by ensuring that every tenant interaction is an enjoyable one. As a quick learner and a superb communicator who is driven to succeed, he is someone who can easily establish and maintain open and positive relationships with tenants, occupants and landlords alike and always respond to a tenant's problems in a timely and courteous manner.

He has no problem in providing excellent services to tenants and profitable results to landlords. As a true professional he will not only oversee the management and retention of a portfolio of properties but also make a significant contribution to the overall business results. On a personal level he possesses a high degree of common sense, and is someone who is hardworking, dedicated and above all, passionate about what he does and is able to deal with any problems calmly as they arise. Organised, reliable and career minded, he is keen to join a company like yours where he will have an opportunity to be involved in shaping its future.

Right now he is looking for an opportunity to join an ambitious company for a suitable position that allow him to grown professionally and a great opportunity to gain valuable experience and knowledge within the property industry.

With his previous employers he was responsible for the following duties:

- Maximising occupancy rate and rental income
- Managing all property maintenance issues,
- Negotiating service contracts,
- Delegating and supervising repair work to maintenance staff and contractors
- Managing a database of contractors
- Writing up inventories, recording property meters
- Being on call 24 hours a day to handle emergency situations
- Negotiating with tenants and then taking deposits from them, securing rental payments
- Writing formal letters to tenants and landlords, Delivering any rent notices
- Dealing with landlords and tenant rent enquiries
- Greeting and meeting prospective clients and then qualifying their needs
- Chasing up prospective tenants
- Accompanying viewings with potential tenants
- Carrying out check-ins and checkouts
- Overseeing the day to day maintenance of leasehold properties
- Writing reports on any damage done to properties
- Assisting in eviction processes
- Checking out each property prior to a new tenancy
- Keeping up to date with local property market conditions and trends
- Looking out for any maintenance problems
- Organising for pest control specialists to attend a property
- Recording all property viewings and making notes on the reactions of prospective tenants to the property
- Preparing monthly financial and property activity reports
- Accurately updating administrative files and records

Key Skills & Competencies:

Property Management

- Responsible for dealing with the day-to-day running and administration of a portfolio of properties
- Managing properties in an efficient and value enhancing manner
- Familiar with leasehold, freeholds terminology
- Familiar with specialist property maintenance software, computer software, excel and data bases, ets
- Maximising business opportunities
- Ability to resolve disputes and solve problems
- Directly supervising a variety of staff
- Knowledge of residential and commercial real estate
- Knowledge of rentals, occupancy costs and competitor activity
- Excellent complaint handling skills
- Ability to multitask and prioritise tasks
- Having a professional and courteous manner when dealing with tenants


- Able to work as a cohesive team
- Courteous to clients and co-workers
- High levels of common sense
- Making responsible decisions
- Able to pro-actively exceed customer expectations
- Able to multi task and work under pressure, used to working to deadlines
- Proven organisational ability
- Great passion and interest in properties
- Proactive approach to getting things done
- Possessing a current driving license and car
- Ability to take direction and function as part of a team

Areas of Expertise:

Property Valuation
Facilities Management
Risk Management
Rent Collection
Managing Records
Overseeing Maintenance
Occupancy Management
Writing up Tenancy Agreements
Updating Tenants Files
Lease administration
Property Inspections
Customer service


Phone/ WhatsApp : +62 813 535 14 887

Skype : alexmakarovskype

Email :

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